CheddrSuite Help Desk

Quick Start Guide 4

• Step 1: Create Your User Profile
• Step 2: On-board Employees
• Step 3: Create an employee schedule
• Step 4: Integrate POS with CheddrSuite

General Training Videos 12

• CheddrSuite Staff Training Video
• CheddrSuite Manager and Owner Training
• Settings Help Video
• Reports Help Video Manager
• Docs Help Video Manager

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Dashboard 5

• How to use the Dash Board Repair List
• Dash: To-Do List
• Dash: Pending Schedule Requests
• Dash: My Schedule Requests
• Dash Help Video

Log 3

• What is the shift log
• Who can leave shift logs?
• Log Help Video

Calendar 7

• How do I add an event?
• How do I edit an event?
• What is a repeating event?
• What are event reminders?
• What does it mean when I assign a person to an event?

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Schedule 10

• How do I make a schedule?
• What does it mean to publish a schedule?
• What happens when I Unpublish a schedule?
• What do the colors on the schedule mean?
• What is the trade board?

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Inventory 6

• Inventory Overview
• What is an Inventory Location?
• Inventory Help Video
• Inventory Report Overview
• Importing Inventory (SKU's)

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Messages 10

• How do I send a message to certain staff members?
• How do I send a message to the entire staff?
• Can I send staff text messages?
• How do I make a Wall Post?
• How do I require staff to sign off on a wall post?

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Staff 9

• Adding a staff member
• Edit a staff member
• Easiest way to upload an employee picture
• What is the difference between employee type of users?
• Does CheddrSuite support multiple positions per employee?

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Docs 6

• What are document folders?
• What are doc folder permissions
• What kind of docs can I upload?
• How do I sign a doc?
• What is a document quiz?

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Vendors 6

• What is a vendor?
• What does it mean to mark a contact as an Invoice Vendor?
• How do I Create a New Group in Contacts?
• How do I Edit Contacts?
• Vendor Help Video

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Reports 4

• How do I run a report?
• How do I Customize a Report?
• How do I Run a Payroll Report?
• Reports Help Video

Settings 13

• How to Add Cheddrsuite Icon to Your Cell Phone's Home Screen
• How to turn off the daily summary email?
• What is a custom field?
• Calculating Labor Expense
• Service Times

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Timeclock 2

• Time Clock Set-up
• Manual Time Card Clock In and Out

Account Settings 5

• Account Information Tab
• Point of Sale Integration with Omnivore
• How do I add multiple locations?
• How Do I Cancel My Account?
• Cake Integration Guide

CheddrSuite App 1

• General Troubleshooting